Support Tailored to Your Everyday Life
Explore our range of person-centred disability support services designed to build independence, nurture community connection, and respect your personal choices.
Assistance with Daily Life & Personal Care
Respectful, reliable in-home support that enables you to maintain your home environment, manage personal care, and live with comfort and independence.
Who This Service May Suit
Individuals with an NDIS plan who require physical assistance, prompting, or gentle support with daily tasks in their own home or shared living environment.
What Support Can Involve
- ✓ Showering, dressing, grooming, and personal hygiene with utmost privacy and dignity.
- ✓ Meal planning, grocery shopping, and nutritious meal preparation.
- ✓ Domestic tasks including laundry, dishwashing, bed making, and light home tidying.
- ✓ Medication prompts and health appointment accompaniment.
How Your Goals Guide Delivery
We focus on skill-building alongside direct care. If your goal is to learn how to cook independently or organize your weekly pantry, your support worker assists you to take the lead at your own pace.
Common Questions About Daily Life
Yes. Your comfort and privacy are our top priority. You can specify male or female support workers for all personal care shifts.
In accordance with standard Australian disability award standards, standard shifts are generally a minimum of 2 hours.
Community Activities Examples
- • Joining local pottery, music, or art workshops
- • Attending AFL matches, concerts, or library book clubs
- • Participating in gym workouts, swimming, or adaptive sports
- • Exploring regional weekend farmers' markets and cafes
Community, Social & Civic Participation
Meaningful support to connect with people, discover passions, and take active part in your local neighbourhood.
Who This Service May Suit
Participants wanting to expand their social circle, try new recreational hobbies, volunteer, develop confidence in public settings, or practice navigating public transport.
What Support Involves
- ✓ 1:1 dedicated companionship for outings and social events.
- ✓ Travel support and public transport guidance (train, bus, tram).
- ✓ Connecting with community groups and peer networks.
- ✓ Building social confidence and communication skills in public spaces.
Supported Independent Living (SIL)
Nurturing home environments designed to help you live as independently as possible while receiving 24/7 or scheduled rostered care.
Who This Service May Suit
Participants with SIL funding approved in their NDIS plan who are seeking a shared or individual home where daily living tasks are supported around the clock or throughout key parts of the day and night.
What Support Involves
- ✓ Co-resident compatibility matching based on personality and lifestyle.
- ✓ 24/7 active care or sleepover support by trained support workers.
- ✓ Household budgeting, menu planning, cooking, and bill management.
- ✓ Maintaining relationships with family, friends, and the broader community.
Our SIL Compatibility Philosophy
A house only becomes a home when you feel genuinely comfortable with the people you live with.
- • Pre-transition visits: Meet potential housemates for coffee or lunch before making any decisions.
- • Trial weekend stays: Experience the home and daily routines first-hand.
- • Individual voice: Your bedroom, private space, and personal routines are always respected.
Respite Features at a Glance
- ✓ Fully furnished, welcoming, and accessible accommodation
- ✓ 24-hour dedicated support worker assistance
- ✓ Nutritious home-cooked meals catering to all dietary requirements
- ✓ Community outings, movies, games, and relaxation
- ✓ Flexible durations: single overnight, weekend, or extended stays
Short-Term Accommodation (STA) & Respite
A change of scenery that participants look forward to, while providing informal family carers with essential time to recharge.
Who This Service May Suit
Participants wanting to build independence away from the family home, enjoy a mini-break, or whose regular carers require planned restorative leave or emergency cover.
Typically funded under Core Supports — Assistance with Daily Life in NDIS plans (up to 28 days per year).
Capacity Building & Life Skills
Structured, one-on-one mentoring to develop the practical skills you need to achieve greater independence.
Who This Service May Suit
Individuals looking to prepare for independent living, manage their finances, travel independently across Melbourne, or build communication and self-advocacy confidence.
What Support Involves
- ✓ Myki travel training and bus, train, and tram route practice.
- ✓ Cooking and nutrition workshops focused on easy, healthy recipes.
- ✓ Digital literacy: using smartphones, navigating government apps, and online safety.
- ✓ Household budgeting, bill payment routines, and money awareness.
Support Coordination Guidance
Clear, ethical coordination to help you make the most of your NDIS funding and connect with the right providers.
Who This Service May Suit
Participants who have Support Coordination funded in their NDIS plan and want an experienced professional to handle service agreements, connect with therapists, and resolve support hurdles.
What Guidance Involves
- ✓ Explaining NDIS budgets and line items in plain English.
- ✓ Sourcing accredited allied health therapists (OT, Speech, Physio).
- ✓ Preparing comprehensive reports for annual NDIS plan reassessments.
- ✓ Managing unexpected crises or changes in participant circumstances.
Not sure which support category fits your plan?
Try our interactive Support Journey wizard to discover the options that match your current goals in 2 minutes.
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